Frequently Asked Questions

What is Performance Consulting Group? Performance Consulting Group is a licensed employee benefits broker with over 15 years of experience helping Midwest businesses navigate complex benefits decisions. We specialize in analyzing whether PEO partnerships, traditional group plans, or hybrid solutions best serve your business needs. We're licensed in Kansas and Missouri and work with top carriers and PEO providers locally and nationally

What makes PCG different from other benefits brokers? We don't start with a solution - we start with your business needs. Many brokers push specific products or have limited options. We provide comprehensive analysis comparing PEO solutions against optimized traditional group plans, then recommend the approach that makes the most strategic and financial sense for your specific situation. Our fiduciary responsibility means we work in your best interest, not commission-driven sales.

Do you only work in Kansas and Missouri? We are licensed in Kansas and Missouri, but we work with businesses that have multi-state operations. Many of our PEO partners and carriers operate regionally and nationally, and we also have national licensing capabilities for organizations that have employees working throughout the United States. This allows us to serve companies with locations throughout the Midwest or with a national presence.

Services & Approach

Is PEO the only option you offer? No, PEO is one of several options that Performance Consulting Group can help you evaluate. We also are a licensed employee benefits broker. We have expertise in helping you find the best options on the market. We are appointed with the top insurance carriers and services in the Midwest.

What is your process for helping clients? Our strategic analysis process includes four steps: Discovery & Needs Analysis where we assess your current costs and operations; Options Development where we research PEO providers and traditional plan alternatives; Strategic Presentation with side-by-side comparisons and clear recommendations; and Implementation Support including contract negotiation and ongoing optimization.

How long does the analysis process take? The initial discovery and needs analysis typically takes 1-2 weeks. Complete options development and strategic presentation usually requires 2-3 weeks total. Implementation timelines vary depending on whether you choose PEO or traditional benefits, but we provide detailed timelines during our strategic presentation.

Do you charge for your initial consultation? No, we provide a free benefits strategy consultation where we analyze your current situation and provide initial recommendations at no cost. This includes current benefits cost analysis, preliminary assessment of PEO vs. traditional plan fit, overview of optimization opportunities, and customized next steps recommendation.

PEO Services

What exactly is a PEO? A Professional Employer Organization (PEO) allows local businesses to leverage the buying power of a Fortune 500 business for employee benefits, HR technology, and compliance. PEOs handle payroll, benefits administration, workers' compensation, and HR compliance while you maintain control of day-to-day operations and employee management.

How do you choose which PEO to recommend? PEOs range from local companies to national organizations. We partner with the top PEOs in the market and have developed relationships with top providers, which gives us the ability to weigh the pros and cons for each partner. We sit with you and your staff to find the top priorities and costs associated with each PEO option.

When is PEO the right choice? PEO partnerships are ideal for businesses experiencing rapid growth that requires scalable HR infrastructure. They're particularly valuable for multi-state operations with complex compliance needs, companies with limited internal HR expertise, organizations facing high workers' compensation costs, and businesses in competitive talent markets requiring enhanced benefits.

What if PEO isn't right for our business? That's exactly why we provide comprehensive analysis. Traditional group plans are often better for businesses with stable workforces, established HR processes, strong internal capabilities, or unique industry requirements. We'll recommend the approach that truly fits your situation, not what generates the highest commission.

Traditional Benefits & Hybrid Solutions

When do you recommend traditional group plans over PEO? Traditional group plans are optimal for businesses with stable workforces and established HR processes already in place. Companies with strong internal benefits and compliance capabilities, unique industry requirements, existing technology investments, or complex ownership structures typically achieve better results with traditional group plans.

What are hybrid solutions? Hybrid solutions provide flexibility when some functions need outsourcing while others should stay internal. They're ideal when you need technology upgrades without full PEO commitment, have specific compliance challenges in certain areas, or are in transition between traditional and PEO approaches.

Can you help optimize our existing benefits without changing to PEO? Absolutely. We analyze your complete benefits strategy to identify cost savings opportunities while improving employee satisfaction. This includes carrier evaluation, plan design optimization, technology platform assessment, and compliance review - all while maintaining your current administrative structure.

Results & Value

What kind of savings can we expect? Savings vary significantly based on your current situation, company size, and chosen approach. According to NAPEO.org industry studies, businesses using PEOs typically see cost savings of $1,200-$2,800 per employee annually, with average savings around 27%. We help you determine whether PEO or optimized traditional benefits will deliver the best results for your specific situation.

How do you measure success beyond cost savings? We focus on overall business impact including employee retention, compliance confidence, and employee satisfaction with benefits. Industry research from NAPEO shows that businesses using PEOs experience 14% lower employee turnover on average. Whether you choose PEO or traditional benefits, our licensed broker expertise ensures your strategy meets all Midwest state requirements and delivers measurable business results.

What ongoing support do you provide? Implementation support includes contract negotiation for your chosen approach, transition management, employee communication, ongoing optimization, and performance monitoring. The majority of my contracts with PEOs are for the life of the contract, which allows me to serve as a second line of support throughout your entire time with the PEO. If you decide to evaluate new options down the road, I have both PEO and non-PEO alternatives available. We don't disappear after the sale - we're your long-term benefits strategy partner.

Costs & Implementation

How do you get paid? As a licensed benefits broker, we're compensated through standard broker commissions from carriers and PEO providers. This doesn't increase your costs - these commissions are built into the pricing whether you work with us or not. Our fiduciary responsibility ensures we recommend what's best for your business, not what pays us more.

What information do you need to provide PEO recommendations? We need current benefits costs and employee census data, details about your HR processes and technology, compliance requirements across all operating states, and information about your growth plans and business goals. We'll guide you through exactly what's needed during our discovery process.

How disruptive is implementation? Implementation complexity depends on your chosen approach. PEO transitions typically require more coordination, but we handle the heavy lifting. Traditional plan optimization can often be implemented with minimal disruption. We provide detailed implementation timelines and manage the entire process to minimize impact on your daily operations.

Industry & Geographic Focus

What industries do you specialize in? Our primary industry specializations include Professional Services, Healthcare, Technology, Manufacturing, and Financial Services. However, our comprehensive approach works for businesses across all industries. Our 15+ years of experience includes working with diverse business models and industry-specific requirements.

Which cities and regions do you serve? In Kansas, we serve Kansas City, Wichita, Topeka, Overland Park, and surrounding areas. In Missouri, we work with businesses in St. Louis, Springfield, Columbia, Independence, and throughout the state. Many of our solutions also work for businesses with multi-state operations beyond Kansas and Missouri.

Do you work with businesses of all sizes? Yes, though our analysis approach is particularly valuable for businesses with 5-500 employees, where the choice between PEO and traditional benefits has the greatest strategic and financial impact. Smaller businesses often benefit most from PEO partnerships, while larger businesses may have more traditional plan options.

Getting Started

What's the first step to working with PCG? Contact us to schedule your free benefits strategy consultation. We'll analyze your current situation and provide initial recommendations at no cost and no obligation. Whether you ultimately choose PEO, traditional benefits, or hybrid approach, you'll have expert guidance to make an informed decision.

How quickly can we get started? We can typically schedule your initial consultation within a few business days. The complete analysis process takes 2-3 weeks, with implementation timelines varying based on your chosen approach. We work efficiently while ensuring thorough analysis and smooth transitions.

What if we're not ready to make changes right now? That's perfectly fine. Our initial consultation provides valuable benchmarking and strategic insights you can use whenever you're ready. Many clients work with us to understand their options first, then implement changes when timing is right for their business. There's no pressure and no obligation to move forward immediately.